Customer Reviews

I showed up early. The service department took this in stride. They let me know the status of my repair. The car was ready when they said it would be. The service agent was professional and friendly. Great service.

They have the best service team in the business

Very professional and understanding resulting in excellent service. I especially commend Peter in the Service Department.

Awesome

Excellent service experience. Fast. Easy scheduling and great communication. Highly recommend.

Everything went smoothly and quickly. Manny is exceptionally helpful.

Friendly business, nice sales team, no pressure. Had a problem registering out of state.

Great car leasing experience! Victor and I arrived at an acceptable price then I decided, last minute, to change to a lease which he worked out perfectly. He did everything he said he would, so who could ask for more? Nari was great introducing us to the car and its features. Just great people and a great deal. I invited numerous dealers to supply a price for the new Lyriq I wanted and Marin was the only one to respond. I was happy with their response, so now I’m a customer!

I recently had the pleasure of purchasing my new Cadillac LYRIQ Sport AWD from Cadillac Marin, and I can honestly say that this was one of the best car-buying experiences I have ever had. From the very beginning, the entire experience was exceptional. What really made the difference was the professionalism, friendliness, honesty, and genuine customer care demonstrated by the team. I would especially like to recognize Daniel, who was absolutely outstanding throughout the entire process. He was knowledgeable, patient, attentive, and incredibly helpful. He took the time to answer all my questions, explain the vehicle’s features, and make sure I felt comfortable and confident with my decision. At no point did I feel pressured or rushed. His communication, attention to detail, and willingness to go the extra mile truly made this experience special. I would also like to express my sincere appreciation to Victor, the Sales Manager. His professionalism, leadership, and customer-oriented approach were truly impressive. He made sure everything was handled smoothly and professionally, and he demonstrated exactly what excellent dealership management should look like. It is clear that he genuinely cares about customer satisfaction and maintaining a high standard of service. Buying a new vehicle is a significant decision, and unfortunately, not every dealership understands how important the customer’s experience is. Cadillac Marin certainly does. The team made the entire process enjoyable, transparent, and stress-free. I am extremely happy with my new LYRIQ. Beyond the vehicle itself, I am equally impressed with the quality of service I received. Daniel and Victor are both tremendous assets to Cadillac Marin. Their professionalism and dedication are the kind of qualities that make customers want to return and recommend a dealership to friends and family. If you are considering purchasing or leasing a Cadillac in the Bay Area, I highly recommend giving Cadillac Marin a visit. You will be in excellent hands. Thank you, Daniel, Victor, and the entire Cadillac Marin team for making this such a memorable experience. You have earned a very loyal and satisfied customer! Five stars without hesitation!

I’m always greeted by “Manny”, who provides excellent costumer service.

The Employees at Cadillac Marin are Awesome!!! They made me feel welcome as If I was Family. Much Respect!!!

I went to the dealership this past Saturday to look at a mustang. Once I arrived, customer service was on point. Long story short, Mol provided the best knowledge and car history. He was honest and open since I arrived. Process was quick and easy. Cadillac Marin worked to get the best pricing and APR for used car financing. Car is driving flawless and without issues. Great job to everyone working here and hope to do more business in the future.

A great experience. I really felt respected (not common as a woman shopping for a car solo.) It was totally different and I’m so appreciative. I would highly recommend.

Victor Diaz and his team at Cadillac of Marin made our acquisition of the 2026 Cadillac Lyriq a truly seamless experience. From start to finish, they handled every aspect of the transaction with professionalism and care—including delivering the vehicle and coordinating all logistics flawlessly. While the remote DMV paperwork had a few hiccups (likely tech-related), Victor remained responsive and ensured everything was resolved. Most importantly, he honored every commitment made, which earned our full trust. If you're shopping for a vehicle and value integrity, efficiency, and top-tier service, I highly recommend Victor and his team. They exceeded expectations and made the process refreshingly smooth.

My outstanding experience buying at Cadillac Marin proves an auto purchase transaction doesn't have to mimic a Mixed Martial Arts Cage Match. I was put in touch with Jacob Audiss in Sales and found him to be honest, informative, patient and knowledgeable. Dealing with Jacob was stress free, sort of like chatting with a friend. There was absolutely no high pressure or intimidation. Managers Ivan and Victor were there to work on my behalf to finalize the deal. They too, work hard at making the process easy and comfortable. I found the pricing to be fair for both the new car purchase and the trade value. A five star experience overall, and I cannot find a single flaw in their process.