Customer Testimonials

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DealerRater Jan 14, 2025

Victor and Alex did an awesome job for me with all the way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing.

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DealerRater Jan 8, 2025

Ulises went above and beyond to make sure we got great service. We will be back.

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DealerRater Jan 8, 2025

I wanted to take a moment to thank Alex for the outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgeable, patient, and attentive to all my questions and needs. He made sure everything was handled quickly and smoothly while maintaining a high level of professionalism throughout. Thanks to Alex, this was one of the best car-buying experiences I’ve ever had. I’m thrilled with my car and will be recommending your dealership to friends and family.

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DealerRater Jan 3, 2025

I first called Cadillac Marin to inquire about a Impala. I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at the car, answered my questions, and walked me through the shipping of the car. The whole process was extremely easy. Rick

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DealerRater Dec 28, 2024

What an absolutely wonderful experience from the start to the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex from the start, who acted with clear integrity and professionalism to get our new leased Lyriq. He was patiently responsive and accessible, answering all of our many questions through multiple phone calls, text chains, and emails -- and that was before we even got to the dealership! We were made to feel welcome by the entire staff at the dealership, with it being clear ...

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DealerRater Nov 25, 2024

I found Cadillac Marin searching for a 2024 Cadillac Escalade. I had originally been looking for a low mileage used car and they had a good candidate which I inquired about. I was paired with a sales representative named Alex Perez who was not only a very pleasant person to deal with, but he listened to the deal parameters I needed and paired me up with a perfect car and found a way to put a deal together that was not only a great deal but it felt complete fair. There were no last minute surprises. Just straight dealing. I would ...

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DealerRater Oct 29, 2024

The dealership was amazing. They were straight shooters, and kept me informed from the jump. They helped me find the make and model I want and also helped me find the color I wanted. Amazing service.

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DealerRater Oct 13, 2024

Alex is the best salesman I ever met so helpful he provides me all knowledge whatever I need to by a new Escalade Since I lived in USA this is was my dream to get Escalade I’m happy from Marin Cadillac dealerships I’m so thankful they give me the best price and they provide me the interior color which one I like Thank you Marin Cadillac

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DealerRater Oct 9, 2024

I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased the car. It went downhill from there and I Will never set foot in that place after being a customer for 18 years. They diagnosed that my car needed a wire harness and a module so my insurance refused the repairs as they claimed it was not caused by the accident. Body shop the took the car back and they ...

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DealerRater Oct 3, 2024

I had the best car buying experience with Alex Perez at Cadillac Marin. Alex demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior prices, price transparency, inventory selection, inventory availability, and quick and easy financing and insurance processing, all while undergoing office construction. Alex Perez was responsive with communication by email, text, and phone. I contacted dealers across Northern California with two even becoming terse and impolite with me, but not at Cadillac Marin. It was always a pleasure to communicate with Alex. I emailed him back and forth asking about prices and availability. Then I completed ...

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DealerRater Sep 29, 2024

Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smooth.

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DealerRater Sep 15, 2024

I had a fantastic experience leasing my 2024 Cadillac Lyriq at Cadillac Marin. Alex and Victor were incredibly knowledgeable, patient, and made the process seamless. Their customer service exceeded my expectations!

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DealerRater Sep 11, 2024

Great customer service and provided the best deal in the State! Thank you for all your help Alex and Victor.

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DealerRater Sep 8, 2024

Great experience from start to finish. The team was helpful and knowledgeable. I would recommend.

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DealerRater Aug 1, 2024

I swore up and down that I wouldn't buy another car through a dealership bu Cadillac Marin had a car at an extremely reasonable price and I reached out. I got into contact with Alvaro who was an awesome person to work with. He was friendly, knowledgeable and most of all, personable. We spoke regularly about the car and he didn't try to hard sell me at any point. All the paperwork and legal stuff was done from one state over but was all handled quickly and professionally. Alvaro continued to communicate with me even when I had ...

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DealerRater Jun 16, 2024

Victor was great, communication was awesome through the whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here.

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DealerRater Jun 14, 2024

I would highly recommend this dealership! They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me and my questions were answered. I have purchased at many dealerships before but this one is by far the best one. I did not feel pressured to purchase the vehicle. They allowed for me to take my time while test driving my Lyriq and not feel rushed by a time limit like majority if not all dealerships have. Even though they are currently under construction they are still open for ...

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